If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. Reseat the memory modules to ensure that your computer is successfully communicating with the memory. Before you begin any of the procedures in this section, follow the steps in ” Safety Instructions. Enter system setup and correct the date or time. Perform all checks in ” Keyboard Problems “. In no event shall we, our associates, or other representatives be liable for any special, direct, indirect, consequential, or punitive damages related to products sold or use thereof.

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Video and Monitor Problems. Most orders ship out the same day!

A possible floppy or hard drive failure has occurred. Repair Your Computer Fast! Previous attempts at booting this system have failed at checkpoint [ nnnn ]. For more information, see your operating system documentation. Then press the power button again to turn on the computer.

If you have reinstalled all of the cards and the problem is not resolved, contact Dell. Try different settings for Screen resolution and Kodem quality. Mouse Problems Fill out the Diagnostics Checklist as you complete these checks. Click Printers and Other Hardware.


Remove keyboard extension cables and connect the keyboard directly to the computer.

Exit system setup and restart the computer. If the problem persists, contact the hardware manufacturer for technical assistance. Power extension cables Keyboard and mouse extension cables Too many devices on a power strip Multiple power strips connected to the same electrical outlet Printer Problems NOTE: The computer is in a normal off condition or a possible pre-BIOS failure has occurred.

Contact Dell and report the checkpoint code nnnn to the support technician. If your computer is experiencing a problem, check the back-panel diagnostics lights for more specific information see Diagnostic Lights “.

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Memory modules are detected, but a memory configuration or compatibility error exists. Check the software documentation or contact the software manufacturer ggx270 troubleshooting information. Serial or Parallel Device Problems. Ensure that the keyboard cable is firmly connected to the computer. If the computer starts normally, reinstall an additional module.


If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

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Insert a bootable floppy disk. See the keyboard documentation for recommended settings. If any of the diagnostics tests fail, contact Dell. If the problem is not identified, contact Dell for technical assistance.

Reinstall the microprocessor and restart the computer. If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer.

Ensure that the front panel cable is securely connected to the system board. Try to run the program again. Reinstall the operating system. Remove the battery, wait 5 minutes, and then reinstall the battery.

To remove and then reinstall the program: Click the To Disable Call Waiting box to place a checkmark in it. We want to learn from you!