This is just the drive itself and does not have the faceplate. You must have JavaScript enabled in your browser to utilize the functionality of this website. How does HP install software and gather data? Please visit the manufacturer’s website or call their customer service for more detailed technical information and for compatibility questions. Example of message in Roxio Creator Basic 9.

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If a System Restore does not resolve the problem, you can use Recovery Manager to return the computer software configuration back to its original state. It was originally bulk packaged and we have repackaged it for individual sale. JavaScript seems to be disabled in your browser.

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We will cover this item cf 30 Days from the date of purchase. We will cover this item for 1 Year from the date of purchase. Be very careful to not dislodge other cables.

Most information is available on the internet or from the manufacturer’s website, np not assume compatibility; know before purchasing. Select New and Multi-String Value.

HP Compaq 6715s DVD RW Optical Drive Uj-861

This item is covered by a 1 year warranty from the manufacturer. It comes as pictured and does not include any additional parts or accessories. The edges of metal panels can cut skin.


You may have to register before you can post: Should reload the driver on restart. Confirm the deletion by clicking Yes. For 90 Days if the item stops functioning we will repair or replace it with a comparable unit.

If you suspect that the drive may be bad after using these steps, test the drive to see if the hardware has failed. Modify your browser’s settings to allow Javascript to execute.

Confirm the deletion by clicking Yes.

We will cover this item for 30 Days from the date of purchase. I just fixed it i fallowed this guide. Select the drive name, click the uninstall button, and wait about five seconds.

If you put in a disc you hear it spin up but the drive doesn’t even show up on my computer. Turn off the computer, unplug all cords from the computer, and then press the Power button on the front of the PC for five seconds. Click on image to zoom More Views. JavaScript seems to be disabled in your browser. The certificate file is missing or has been corrupted. If you are presented with a page to enter your model number, enter your model number. See your browser’s documentation for specific instructions.


Then click the Software – Multimediaand Software – Solutions links and look for any available recording software updates, for example Roxio Creator software update. Click Startand enter ” regedit ” into the Start Search field. A copy of the registry has saved for back-up purposes to the Documents folder.

Compaq laptop cd/dvd drive not working!

If you have added a new drive, use the disc burning software that came with the drive or use the native burning capabilities of Vista. Subscribe to our newsletter. For example, Pavilion pf. You may have to restart the computer to complete the enabling process. If you have any issues please contact them directly for repair or replacement information.