Never remove paper from the front if you can pull it from the back of the product or from the paper tray first. If both cartridges are in the carriage, skip to the next solution. Please try again shortly. Perform a power reset Follow these steps to reset the product. Disconnect the power cord from any power strip or surge suppressor, and then plug it directly into the wall outlet. Even small pieces of paper can cause paper feed issues. Remove paper from the rear of the product.

Uploader: Kigak
Date Added: 21 September 2005
File Size: 58.54 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 63811
Price: Free* [*Free Regsitration Required]

The cover on the product might be open. Press the buttons on the sides of the duplexer at the same time, and then pull the duplexer toward you to remove it.

Attach the rear access door and secure the door latch. Remove the rear access door. The Power light is on and the Resume light blinks. Check for obstructions inside the tray. If the carriage is stuck on the right side of the productmove the carriage colot the left side of the product. This page requires Javascript. Contact HP Support to schedule a repair or replacement.


The Power light, the Resume light, and the Print Cartridge light blink. Print Cartridge status light: With the product turned ondisconnect the power cord from the rear of the product. After installing inkjdt new cartridge, the product automatically calibrates the cartridges and prints an alignment page.

Blinking Lights on the HP Deskjet and Printers | HP® Customer Support

Do not touch the copper-colored contacts or the ink nozzles. If pieces 55552 paper remain in the product, more paper jams can occur. Never remove paper from the front if you can pull it from the back of the product or from the paper tray first. Hold the cartridge so that the nozzles face down and the contacts face toward the carriage.

Follow these steps to determine the cartridge issue, and then continue to the next section for solutions to resolve the issue. You need to use 10 to 25 sheets of paper only for purposes of these troubleshooting steps.

Clean the rollers through the pprinter Follow these steps to remove the duplexer and then clean the paper rollers in the rear of the product. If the issue persistscontinue to the next solution. If you find obstructions in the paper path, skip to the section on cleaning the rollers. Please try again shortly. Make sure that your product is in the Name drop-down list box, and then click Properties.


The Tri-color Cartridge Problem icon. The product might be ready to eject the banner paper. Plug the printer directly into a wall outlet Follow these steps to make sure that the product is connected to a suitable power source.

Blinking Lights on the HP Deskjet 5551 and 5552 Printers

Use a flashlight to thoroughly check the rollers and wheels iknjet torn pieces of paper that might remain inside the product.

Use both hands to pull whole sheets of paper to avoid tearing them. Remove the output tray. Javascript is disabled in this browser. The Virtual Agent is currently unavailable. Click the tab that provides paper type and size settings.

The Power light and the Resume light blink simultaneously. Paper feed issues are more common in humid climates. Up any loose sheets of paper from the input tray and the output tray.